Create ePSB User Account

There are two kinds of ePSB accounts:

  • An Individual Account is established by a person who is using ePSB to participate in a Board proceeding as an individual.
  • An Agency Account is established by an organization, including a law firm, business, interest group, government agency, etc. An organization needs to create only one agency account and then the organization’s appointed account administrator can create multiple users under the agency account.

How to Create an ePSB User Account

Any person, including members of the general public, may create an account in ePSB. To create an account:

  • Click the “Create Account” button on the ePSB homepage
  • Select whether the account will be an Individual Account or an Agency Administrator Account
  • After filling in the remaining fields, click “Create New Account” 
  • ePSB will send a welcome email with further instructions to the email address provided by the user
  • Click on the “one-time login” link in the e-mail message to access the Reset Password screen
  • Click “Log in” on the Reset Password screen to access the screen that allows the user to enter a new password
  • Click “Save” to return to the ePSB homepage
  • ePSB will display a green message under the page title stating that the changes have been saved

How Agency Administrators Create ePSB User Accounts

An Agency Administrator may create an ePSB user account for someone in his or her agency. To do so, the Agency Administrator:

  • Logs into ePSB
  • Clicks on “My Organization” in the top navigation
  • Selects “Manage Users” to access the People screen 
  • Clicks the “Add User” button
  • After filling in the required fields, clicks the “Create New Account” button
  • ePSB will send a welcome email with further instructions to the user’s email address that was provided by the Agency Administrator

After receiving the welcome email, the user:

  • Clicks on the “one-time login” link in the e-mail message to access the Reset Password screen
  • Clicks “Log in” on the Reset Password screen to access the screen that allows the user to enter a new password
  • Clicks “Save” to return to the ePSB homepage
  • ePSB will display a green message under the page title stating that the changes have been saved

How to Request a New Password from ePSB

If a user has forgotten the password for an ePSB user account, the user may request a new password from ePSB. To do so:

  • Click the “Login Now” button on the ePSB homepage
  • Click the “Request new password” tab
  • Enter the e-mail address for the ePSB user account
  • Click the “E-mail new password” link
  • ePSB will send an e-mail message with a one-time login to the e-mail address for the ePSB user account
  • Click on the link in the e-mail message to access the Reset Password screen
  • Click “Log in” on the Reset Password screen to access the screen that allows the user to enter a new password
  • Click “Save” to return to the ePSB homepage
  • ePSB will display a green message under the page title stating that the changes have been saved

Contact Information

Judith C. Whitney
Clerk of the Board
112 State Street
Montpelier, VT  05620-2701
(802) 828-2358
Email the Clerk

Cases and ePSB

Calendar

Forms

Complaints

How do I?

Statutes and Rules